FAQs
Find answers to all your questions about booking tours and activities with Pointours. From details on tour availability, pricing, and skip-the-line access to cancellation policies and group sizes, our FAQ page covers everything you need to know for a smooth and unforgettable Rome experience.
How do I book a tour or activity?
Booking a tour is easy! Simply choose your preferred tour, select the date and time, and follow the prompts to complete your reservation online. You'll receive an instant confirmation.
What is included in the tour price?
Our tour prices include skip-the-line tickets, guided tours with local experts, and access to all specified attractions. Some tours may also include transportation or additional perks, which will be listed in the tour details.
Can I cancel or reschedule my tour?
Yes, we offer flexible cancellation and rescheduling options. Most tours can be canceled up to 24 hours before the scheduled time for a full refund. Please check the specific tour’s policy at the time of booking.
Are the tours suitable for children or seniors?
Absolutely! Our tours are designed to be enjoyable for all ages. We offer family-friendly options, and our guides are trained to accommodate the needs of children and seniors. Please check the tour description for any physical requirements.
Do I need to print my tickets, or can I show them on my phone?
No need to print! You can simply show your digital tickets on your smartphone at the meeting point. This helps keep the process smooth and environmentally friendly.